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Data Analyst

Skills

Job Description

Job purpose/summary

This role works with technical resources to identify approaches for their work, while also interacting with business and reporting specialists to understand data needs. This role will partner closely with other analysts, developers, and business leaders, and requires an eye for detail, experience at analyzing data, and understanding of various toolsets and databases. This role will be part of a group that is responsible for understanding and managing an established data analysis workflow while working with the client to develop a more automated process and sophisticated analysis.

Duties and responsibilities

The ideal candidate will be responsible for:

  • Performing data analysis that provides a platform for decision making on a variety of business issues
  • Developing a deep understanding of financial and operational data, recruiting and sales metrics, reporting tools, and data structure
  • Performing valuable data analysis that provides critical solutions to real problems and determining strategies for success
  • Performing a critical coordination and management role to ensure follow-through, completion, and maintenance of data analysis procedures throughout the school network
  • Creating ad hoc listings to support data management for data cleaning, data reviewing, and trial monitoring functions
  • Executing data and root cause analyses to identify opportunities for improvement of workflow processes and data infrastructure
  • Providing data and insight support for specific marketing functions
  • Developing data processes and policies including reporting and quality control
  • Working with engineering and operations team coordinating master data requirements to ensure data consistency, integrity, and control 

Competencies

The ideal candidate will demonstrate competencies in the following areas:

  • Initiating data-driven research projects, which directly address questions from case management staff and external partners
  • Identifying and supporting data management best practices
  • Undertaking qualitative and quantitative analysis of numerical data needed to answer and addressing specific industry problems 
  • Possessing technical skills to export, compiling, and structure data with the purpose of understanding or making conclusions from the data for actionable insights
  • Conducting data analysis to extract information that can be shared with various business units
  • Providing analytical support for data-based decision making
  • Information Technology Management
  • Customer Data Management
  • IT Management
  • Process Management
  • Business Process Improvement
  • IT Service Management
  • IT Project Management
  • IT Risk Management
  • Business Performance Management
  • Time Management
  • Content Management System
  • Data Management
  • Quality Management System
  • Change Management
  • Human Resource Management

Tools and Technologies

  • Web-based software
  • Embedded services
  • Microsoft SQL Server
  • SQL Server Management Studio
  • SQL Server Analysis Services
  • SQL Server Integration Services
  • Microsoft Windows Server
  • Microsoft Applications
  • Microsoft Access
  • SQL Tools
  • Microsoft Project
  • Microsoft Windows Server 2016
  • Microsoft Excel
  • Oracle SQL Developer
  • Open-Source software
  • FTP software
  • Microsoft Windows

Reporting relationship

To be completed by the user of this job description as appropriate

Direct reports (if appropriate)

To be completed by the user of this job description as appropriate

Qualifications

Education

To be completed by the user of this job description as appropriate

Certifications

To be completed by the user of this job description as appropriate

Other relevant qualifications

To be completed by the user of this job description as appropriate

Key Attributes

To be completed by the user of this job description as appropriate

Experience

To be completed by the user of this job description as appropriate

Working conditions (if required)

If the job requires a person to work in special working conditions this should be stated in the job description. Special working conditions cover a range of circumstances from regular evening and weekend work, shift work, working outdoors, working with challenging clients, and so forth.

Physical requirements (if appropriate)

If the job is physically demanding, this should be stated in the job description. A physically demanding job is one where the incumbent is required to stand for extended periods, lift heavy objects regularly, do repetitive tasks with few breaks, and so forth.