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Encryption / Key Management Support Specialist



Job Description

Other Titles Include

  • Access management analyst
  • System analyst
  • Identity, credentials and access management (ICAM) specialist

Note: This role is most commonly found in large or medium-sized organizations.

Reporting relationship

To be completed by the user of this job description as appropriate.

Job purpose / summary

Provides ongoing support to management and maintenance of virtual private networks, encryption, public key infrastructure, and, in some cases, Communications Security (COMSEC) in support of organizational IT security.

Duties and responsibilities

  • Identify client requirements and propose technical solutions
  • Install, configure, operate, maintain and monitor related applications
  • Developing and applying security system access controls.
  • Deploy, configure and manage encryption/key management services
  • Establish VPNs
  • Analyze patterns or trends for further resolution
  • Manage identity change-request approval processes
  • Audit, log and report user life-cycle management steps against access control list on managed platforms
  • Configure and manage federated identity, credentials, access management tools in compliance with security policy, standards and procedures
  • Complete tasks related to authorization and authentication in physical and logical environments
  • Develop, deliver, and oversee related cybersecurity training material and educational efforts related to role

Tools and Technologies

  • Identity and access management systems
  • Encryption and key management tools, processes and procedures
  • VPN and Wi-fi encryption tools and procedures
  • Authentication tools and services
  • Security event and incident management systems and/or incident reporting systems and networks


KSAs applied at the basic level:

  • Cryptanalysis
  • Cryptography and encryption concepts and methodologies
  • Symmetric and asymmetric cryptography
  • Steganography and Steganalysis
  • National cryptologic authorities (Communications Security Establishment)
  • Public key infrastructure providers

KSAs applied at the advanced level:

  • Organizational information technology (IT) user security policies (e.g., account creation, password rules, access control)
  • Network access, identity, and access management protocols, tools and procedures
  • National and international standards
  • Authentication, authorization, and access control methods
  • PKI (Public Key Infrastructure), HSM (Hardware Security Module), Digital Certificate, SSL/TLS (Secure Sockets Layer / Transport Layer Security), SSH (Secure Shell), current encryption technologies
  • Related application life-cycle processes
  • Digital signatures, digital certificates, and digital certificate management
  • Authentication protocols
  • VPN and Protocols
  • File and Disk Encryption
  • Encryption Algorithms
  • Organizational analysis of user and business trends
  • Client consultation and problem resolution

Direct reports (if appropriate)

To be completed by the user of this job description as appropriate


Education. College diploma in IT field. Training in relevant encryption and key management technologies at the applied level or equivalent training and experience.


To be completed by the user of this job description as appropriate

Other relevant qualifications.

To be completed by the user of this job description as appropriate

Key Attributes.

To be completed by the user of this job description as appropriate

Experience. Experience in managing directory services and working in a security environment.

This is an often an entry-level job to the security domain after gained experience with network or system administration access management and credentials. With additional training and experience there is potential for more technically or operationally focused roles as well as management opportunities.

Working conditions (if required)

If the job requires a person to work in special working conditions this should be stated in the job description. Special working conditions cover a range of circumstances from regular evening and weekend work, shift work, working outdoors, working with challenging clients, and so forth.

Physical requirements (if appropriate)

If the job is physically demanding, this should be stated in the job description. A physically demanding job is one where the incumbent is required to stand for extended periods of time, lift heavy objects on a regular basis, do repetitive tasks with few breaks, and so forth.