Job Descriptions

Job purpose/summary

This role ensures all sourcing arrangements within the specific categories are successful and aligned to the company and area strategy and to manage supplier relationships at a strategic level. This role is hands-on but will need someone with experience in leading a team of procurement professionals. This role offers a unique opportunity to broaden procurement expertise while building strong cross-functional relationships and networks.

Duties and responsibilities

The ideal candidate will be responsible for:

• Developing a structured vendor performance management framework to implement consistency across the IT vendor portfolio and aligning with business objectives to deliver results
• Developing procurement strategy, requirements definition, whole life cost management, value delivery, commercial management, supplier relationship management, commercial dispute avoidance, and commercial performance management
• Working with global procurement business partner for IT and other key corporate services areas such as finance, human resources, marketing, and legal services
• Monitoring significant developments among suppliers, including financial results, management turnover, and product line strategies
• Establishing robust communication plans to keep internal business partners informed of progress
• Developing the design, operational requirement documents, and service levels for solutions
• Supporting the foundation building of the indirect strategic sourcing team including taking on special projects, contributing to the toolset, and sharing leading sourcing and procurement practices
• Managing market and supplier research, including identification and engagement of new suppliers in support of IT requirements
• Providing necessary assistance to the team members who are working on system enhancement projects
• Performing required business analysis with a strategic focus on the total cost of ownership

Competencies

The ideal candidate will demonstrate competencies in the following areas:

• Providing subject matter expertise direction on IT software, hardware, and services related to sourcing, selection, procurement, and ongoing support of those services
• Driving procurement initiatives and continuous improvement efforts using project management skills and knowledge
• Overseeing the tools and methods to track progress throughout the life cycle of projects
• Providing fact-based recommendations to executive level management for constructing the best overall strategic decisions
• Providing a lead role in monitoring and increasing business satisfaction while overseeing the accurate and timely completion of service and procurement requests
• IT Asset Management
• IT Management
• IT Service Management
• Business Process Improvements
• Information Technology Management
• Process Management
• IT Project Management
• Change Management
• Business Management
• Quality Management System
• Cost Management
• Product Management
• Technology Management

Tools and Technologies

• Web-based software
• Embedded services
• Microsoft Excel
• Microsoft Access
• Microsoft Office
• Microsoft PowerPoint
• Microsoft Project
• Microsoft SQL Server
• Microsoft Word
• Microsoft Outlook
• Microsoft Office 365
• Microsoft Azure
• ERP Software
• Amazon Web Services
• MS Office

Reporting relationship

To be completed by the user of this job description as appropriate

Direct reports (if appropriate)

To be completed by the user of this job description as appropriate

Qualifications

Education

To be completed by the user of this job description as appropriate

Certifications

To be completed by the user of this job description as appropriate

Other relevant qualifications

To be completed by the user of this job description as appropriate

Key Attributes

To be completed by the user of this job description as appropriate

Experience

To be completed by the user of this job description as appropriate

Working conditions (if required)

If the job requires a person to work in special working conditions this should be stated in the job description. Special working conditions cover a range of circumstances from regular evening and weekend work, shift work, working outdoors, working with challenging clients, and so forth.

Physical requirements (if appropriate)

If the job is physically demanding, this should be stated in the job description. A physically demanding job is one where the incumbent is required to stand for extended periods, lift heavy objects regularly, do repetitive tasks with few breaks, and so forth.