Job Descriptions

Job purpose/summary

This role will be responsible for working collaboratively with and gaining buy-in to their frameworks and strategies from, a variety of teams including product, marketing, and data science. Working with colleagues across the department, this role will support increasing the supply of infrastructure and providing tailored change management support. This role will work across functional areas, in collaboration with its leaders, to produce clear, concise, and up-to-date policies and procedures.

Duties and responsibilities

The ideal candidate will be responsible for:

• Conducting data-driven research that sets the context of our work in a community by delivering the background information needed to determine appropriate strategies and interventions
• Providing program support and developing policy and making necessary revisions or doing additional analysis where necessary, in preparation of rulemaking packages and/or policy documents and reports
• Conducting qualitative research including reviewing best practices and working with and stakeholders across the organization to understanding business processes and context
• Providing technical writing support that collaborates with House personnel to prepare and reviewing documentation for internal and external customers as required
• Conducting research and support requirements including gathering and management
• Performing skilled and highly detailed research on various issues and specific interests while working within the organization
• Developing papers and recommendations for consideration by program management for new or revised strategies to improve programs
• Responsible for key outputs including the management of the corporate financial model, preparation of government submissions, and management functions
• Performing project-related and internal administrative activities as a member of a collaborative team
• Performing other related duties assigned in support of the research projects

Competencies

The ideal candidate will demonstrate competencies in the following areas:

• Analyzing complex policies, programs, and statistical standards to advise senior management on policies, operations, products, and services
• Supporting one or more processes related to the use of applicable tools that deliver business solutions 
• Acquiring a deeper understanding of several policy issue areas
• Being an internal resource for researching national, regional, and local medical policies to determine medical necessity for specific services
• Information Technology Management
• Process Management
• IT Service Management
• Business Analysis Body of Knowledge
• Research Management
• IT Project Management
• Business Process Improvement
• Operational Risk Management
• Organizational Change Management
• Change Management
• Time Management
• Financial Risk Management
• Information Management
• Financial Management
• Development Management

Tools and technologies

• Web-based Software
• Embedded Services
• Microsoft Access
• Microsoft Project
• Microsoft Windows
• Microsoft SQL Server
• Microsoft Edge
• Microsoft Suite
• SQL Server Management Studio
• Microsoft Office
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Word
• Microsoft Outlook
• Microsoft Dynamics
• Open-Source Software
• Microsoft Office 365

Reporting relationship

To be completed by the user of this job description as appropriate

Direct reports (if appropriate)

To be completed by the user of this job description as appropriate

Qualifications

Education

To be completed by the user of this job description as appropriate

Certifications

To be completed by the user of this job description as appropriate

Other relevant qualifications

To be completed by the user of this job description as appropriate

Key Attributes

To be completed by the user of this job description as appropriate

Experience

To be completed by the user of this job description as appropriate

Working conditions (if required)

If the job requires a person to work in special working conditions this should be stated in the job description. Special working conditions cover a range of circumstances from regular evening and weekend work, shift work, working outdoors, working with challenging clients, and so forth.

Physical requirements (if appropriate)

If the job is physically demanding, this should be stated in the job description. A physically demanding job is one where the incumbent is required to stand for extended periods, lift heavy objects regularly, do repetitive tasks with few breaks, and so forth.