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Job Description

Job purpose/summary

This role supports critical maintenance and production goals through software application-related work. This role would ideally suit a recent graduate or someone who would like to further their programming skills and experience within a commercial environment.

Duties and responsibilities

The ideal candidate will be responsible for:

  • Providing database management support to develop, implement, test, operate, maintain, and teach a new database system and structure for accomplishing organizational tasks and processes. 
  • Developing diagrammatic plans and design logic required to implement computer programs, IT systems, and procedures in support of technical, administrative, and information management functions and operations
  • Performing technical work involving the evaluation, implementation, and use of telecommunication components and office information systems
  • Performing routine programming assignments that require knowledge of established programming procedures and data processing requirements and works according to clear cut and complete specifications
  • Performing systems analysis and programming tasks to maintain and control the use of computer systems software as a systems programmer
  • Developing control system computer program modification from detailed requirements
  • Developing the high-performance algorithms 
  • Developing other software applications to support the organization
  • Performing direct revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements
  • Performing other related duties as assigned to ensure the efficient and effective functioning of the work unit


The ideal candidate will demonstrate competencies in the following areas:

  • Workflow management, document management, project portfolio management, and performance tracking, and report generation
  • Creating data flow documents that detail system or business problems
  • Providing application problem identification and resolution, including off-shift and weekend support functions
  • Analyzing user needs and developing software solutions
  • Providing system design, documentation preparation, programming support, project assignment, and project monitoring
  • Writing new application software using strategic programming languages to meet new and future business requirements
  • Process Management
  • IT Management
  • IT Service Management
  • Information Technology Infrastructure Library
  • Time Management
  • Data Management
  • Research management
  • Business Process Changes
  • Information Management
  • Systems Management
  • Test Management
  • Change Management
  • Systems Development
  • Product Management

Tools and technologies

  • Web-based software
  • Embedded services
  • Microsoft Windows Server
  • Microsoft SQL Server
  • SQL Server Management Studio
  • Microsoft Exchange Server
  • SQL Server Integration Services
  • SQL Server Analysis Services
  • Microsoft Access
  • Microsoft Operating Systems
  • Microsoft Project
  • Microsoft Technologies
  • Microsoft Windows
  • Microsoft Active Directory
  • Oracle Application Development Framework
  • Oracle Applications
  • Java Enterprise Edition

Reporting relationship

To be completed by the user of this job description as appropriate

Direct reports (if appropriate)

To be completed by the user of this job description as appropriate



To be completed by the user of this job description as appropriate


To be completed by the user of this job description as appropriate

Other relevant qualifications

To be completed by the user of this job description as appropriate

Key Attributes

To be completed by the user of this job description as appropriate


To be completed by the user of this job description as appropriate

Working conditions (if required)

If the job requires a person to work in special working conditions this should be stated in the job description. Special working conditions cover a range of circumstances from regular evening and weekend work, shift work, working outdoors, working with challenging clients, and so forth.

Physical requirements (if appropriate)

If the job is physically demanding, this should be stated in the job description. A physically demanding job is one where the incumbent is required to stand for extended periods, lift heavy objects regularly, do repetitive tasks with few breaks, and so forth.