Job Descriptions

Job purpose/summary

This role requires leadership skills, expertise in requirements analysis, communication, change management, process improvement, and effectively collaborating across various IT and business functions. This role will require a generalist who can contribute to development, system operations, security hardening, and performance engineering.

Duties and responsibilities

The ideal candidate will be responsible for:

• Developing work products, documentation of operational and business objectives, best technology capabilities, and task level resource requirements
• Creating functional and technical design specifications based on business requirements provided by the end-users 
• Performing proactive investigations to surface opportunities for process improvements as well as assisting in the preparation of necessary functional specifications for newly proposed systems solutions
• Developing systems security engineering project plans based on systems engineering best practices that document system key performance parameters that are aligned with risk countermeasures providing functional and/or technical leadership in analysis and development of key information and control needs
• Supporting change management and training programs to ensure application solutions
• Providing system development life cycle management for applications supported to customers for installed applications including the planning and implementation of upgrades and enhancements, and technical support to resolve system problems

Competencies

The following basic application of the following KSAs are relevant:

• Identifying business processes within selected areas, where information technology can be utilized to improve management and increasing efficiency
• Analyzing complex problems to be addressed with automated system solutions using best practices
• Offering technical solutions to gain process efficiency and improving the integrity
• Providing strategic analysis & guidance related to systems aiding in key decision making maintaining operational knowledge of the systems used to track enterprise-wide data
• Analyzing user needs and software requirements to determine the feasibility of design within time and cost constraints
• Utilizing  technical ability to modify jobs, models, processes, network definitions, and documentation
• Providing technical advice and assistance to testing sites and user community on program objectives, testing execution protocols and procedures, system operations, and reporting criteria
• Information Technology Management
• IT Business Management
• Systems Project Management
• IT Operations Management
• Process Management
• IT Service Management
• IT Project Management
• IT Asset Management
• Quality Management System
• Time Management
• Business Performance Management
• Change Management
• Data Management

Tools and technology

• Web-based software
• Embedded services
• Microsoft SQL Server
• SQL Server Management Studio
• Microsoft Windows Server
• Oracle Application Server
• SQL Server Integration Services
• Microsoft Exchange Server
• Microsoft Team Foundation Server
• Microsoft Applications
• Microsoft Operating Systems
• Microsoft Access
• Microsoft Technologies
• Oracle Applications
• Microsoft Servers
• Microsoft Project
• Oracle Access Manager

Reporting relationship

To be completed by the user of this job description as appropriate

Direct reports (if appropriate)

To be completed by the user of this job description as appropriate

Qualifications

Education

To be completed by the user of this job description as appropriate

Certifications

To be completed by the user of this job description as appropriate

Other relevant qualifications

To be completed by the user of this job description as appropriate

Key Attributes

To be completed by the user of this job description as appropriate

Experience

To be completed by the user of this job description as appropriate

Working conditions (if required)

If the job requires a person to work in special working conditions this should be stated in the job description. Special working conditions cover a range of circumstances from regular evening and weekend work, shift work, working outdoors, working with challenging clients, and so forth.

Physical requirements (if appropriate)

If the job is physically demanding, this should be stated in the job description. A physically demanding job is one where the incumbent is required to stand for extended periods, lift heavy objects regularly, do repetitive tasks with few breaks, and so forth.